Privacy & Cookie Policy

Privacy & Cookie Policy

1. Introduction

2. What personal data do we collect and how do we use It?

3. Which cookies do we use within the Website?

4. To whom we may disclose your personal data?

5. How long do we keep your personal data?

6. Which rights do you have with respect to your personal data?

7. Changes to this policy

1. Introduction

This Privacy and Cookies Policy (“Policy”) has been prepared in accordance with the GDPR and other applicable data protection laws (collectively the “Applicable Laws”), with the aim of informing you about how your personal data is processed through the website www.etietieti.com (the “Website”) and our e-mail address, call center and other means of communication (collectively “Communication Channels”).

The entities which are responsible with the processing of your personal data within the Website, as data controllers, are:

• Eti EUROPEAN FOOD INDUSTRIES S.A. (a Romanian company having the sole registration code 32187285 and the registered office at Sat Gherceşti, Comuna Gherceşti, Str. Aviatorilor nr. 10, Parc Industrial Craiova, U1/PIC/EI, Județul Dolj, Romania), and
• Eti GIDA SANAYI VE TICARET A.S. (a Turkish company, having the sole registration code 3810026750 and the registered office at Hoşnudiye Mahallesi, Kızılcıklı Mahmut Pehlivan Caddesi No:11 - Tepebaşı ESKISEHIR / TURKEY),

collectively referred to as “Eti” or “we” or “us” in this Policy.

Your personal data processed by us in connection with the Website and our Communication Channels are collected either when you submit your information through the contact and/or complaint forms on the Website, when you contact us via our Communication Channels, or through the cookies used on the Website.

Eti is committed to safeguarding children’s personal data and does not knowingly collect information from individuals under the age of 16. We recommend parents or guardians to supervise and guide any children under 16 who may attempt to access the Website. Children under 16 should not use the Website or its services. If Eti becomes aware that it has unintentionally collected personal data from a child under 16, such data will be deleted without delay.

We do not store information or cookies, and we do not access the information stored in your terminal equipment (computer, phone, tablet etc.), except under the conditions described in section 3 below.

Please read carefully this Policy, and for any question or clarification you may contact us through the e-mail address: dataprotection@etiinternational.com.

2.What Personal Data Do We Collect and How Do We Use It?

Eti does not intentionally process special categories of personal data. If such data is provided inadvertently by you, Eti will delete such data and will not use it for any processing activity.

3.Which cookies do we use within the Website?

We do not store information or cookies and we do not access the information stored in your terminal equipment (computer, phone, tablet etc.), except with your prior consent or when such operations are made for the sole purpose of carrying out the transmission of a communication over an electronic communications network or are strictly necessary in order to provide an information society service explicitly requested by you.

A “cookie” is a small file, consisting of letters and numbers, which can be stored in a user's terminal equipment (computer, phone, tablet etc.) when the user accesses an online service through the internet navigation application (the “browser”). The cookie file allows its issuer to identify the terminal equipment in which the cookie file was stored, during the lifespan of that cookie file.

The Website uses both first-party cookies (cookies set by Eti, as owner of the Website), and third-party cookies (cookies set by other parties, such as an external service provider (e.g., Microsoft Clarity), as further indicated in the table below.

Website uses the following cookies:

For the use of the cookies in respect of which your prior consent is necessary, we ask for your consent in a banner displayed on the entry page of the Website. Such cookies are set by default as inactive. If you give your consent, you can withdraw it at any time, by changing the cookies settings in the “Privacy and Cookies” section of the Website.

In addition, you can delete or manage cookies through your browser settings. Below are links to guidance on cookie management for commonly used browsers:

• Managing Cookies in Google Chrome
• Managing Cookies in Internet Explorer
• Managing Cookies in Mozilla Firefox
• Managing Cookies in Opera
• Managing Cookies in Safari

4. To whom we may disclose your personal data?

Your personal data collected within the Website and our Communication Channels are processed by the data controllers indicated in section 1 above, which may disclose your personal data to certain entities (data processors), for the processing of the personal data by such entities on behalf of and based on the documented instructions of the controllers, under data processing agreements that ensure GDPR compliance.

Thus, we may use data processors for the maintenance of the Website and our Communication Channels (for instance, providers of IT services) or for the processing of the personal data collected through the forms in the “Contact” and “Complaint” section of the Website and through our Communication Channels (for instance, providers of contact center services).

In order to find out the identity of the data processors used by us, you may send us a request in this respect, either through the form in the “Contact” section of the Website, or through the e-mail address or any of the postal addresses indicated in section 1 above or section 6 below.

On the other hand, as regards the cookies issued by third parties, your personal data will also be accessed by those third parties, mentioned in the table from section 3 above (for instance, Google, which is a U.S. company). Since such third parties may be located outside the European Economic Area, there is a risk that your personal data collected through the cookies used by the Website will not benefit from the same level of protection as in the European Economic Area. Therefore, you should consider this aspect when you give your consent for the cookies used by the Website.

We shall not disclose your personal data to other third parties, except if you give us your consent or if we are obliged to do so by the authorities or by the applicable legal provisions.

For the purposes indicated in section 2 above, your personal data may be processed by the data controller Eti GIDA SANAYI VE TICARET A.S. (and by its data processors) in Turkey, which is a country outside the European Economic Area and for which there is no decision of the European Commission regarding the adequacy of the level of data protection. Therefore, there is a risk that your personal data will not benefit from the same level of protection as in the European Economic Area and you should consider this aspect when you access our Website.

5. How long do we keep your personal data?

Except for the cases in which the Applicable Laws set out or oblige us otherwise, we will keep your personal data for no longer than is necessary for the purposes for which the personal data are processed.

Thus:

• as regards the forms in the “Contact” and “Complaint” sections of the Website and the requests and communications received through our Communication Channels, we will keep your personal data for the period which is necessary in order to answer to your messages or requests and to prove the correspondence with you, as well as, in certain cases, like the existence of a litigation, for the period of the dispute settlement procedures before the courts of law or before other authorities with specific competences related to resolving the dispute in question;
• as regards the personal data collected through the cookies of the Website, such data will be processed during the lifespan of the cookies (as indicated in section 3 above).

In any case, if you withdraw your consent, we will cease the processing of your personal data and erase them, except for the cases in which the Applicable Laws set out or oblige us otherwise.

6. Which rights do you have with respect to your personal data?

You have several rights under Applicable Laws. Your rights under GDPR are as below:

• Right to Access: You have the right to know how your personal data has been collected and processed, what data exists in our systems, and for what purposes it has been processed. This information may be accompanied by a copy of the requested data.
• Right to Correction (Rectification): You have the right to request a correction on incorrect or incomplete personal data of yours.
• Right to Erasure (Right to Be Forgotten): You have the right to have your personal data permanently deleted in certain cases (for example, if you have withdrawn your consent and your consent was the only legal basis for processing your personal data);We will consider each erasure request in accordance with the requirements of Applicable Laws.
• Right to Restriction of Processing: You have the right to request us not to use your personal data, except to store them, when: (i) you contest the accuracy of your personal data (until the accuracy thereof will be verified); (ii) you are opposed to the erasure of your personal data, in case of unlawful processing thereof; (iii) you request us to provide you with certain data for the establishment, exercise or defence of a legal claim; (iv) you object to the processing of your data, under specific conditions.
• Right to Data Portability: You have the right to receive your personal data you have provided to us, in a structured, commonly used and machine-readable format or to transmit this personal data to another data controller.
• Right to Object to Processing: You have the right to object to being subject to processing your data based upon the lawful basis of legitimate interest. You also have the right to stop your personal data from being included in direct marketing databases.
• Right to Not Be Subject to Automated Decision Making: You have the right not to be subject to a decision which is based on automated processing where the decision will produce a legal effect or a similarly significant effect on you.

As mentioned in section 5 above, where the processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You also have the right to complain to a Data Protection Authority about our use and collection of your personal data. For more information, please contact the relevant Data Protection Authority in your country.

For more information how you may exercise your rights, you can send us a request to the e-mail address or to any of the postal addresses indicated below:

E-mail: dataprotection@etiinternational.com

Address: Eti EUROPEAN FOOD INDUSTRIES S.A. - Sat Gherceşti, Comuna Gherceşti, Str. Aviatorilor nr. 10, Parc Industrial Craiova, U1/PIC/EI, Județul Dolj, Romania),

Eti GIDA SANAYI VE TICARET A.S.- Hoşnudiye Mahallesi, Kızılcıklı Mahmut Pehlivan Caddesi No:11 - Tepebaşı ESKISEHIR / TURKEY

7. Changes to this policy

From time to time, we may change or update this Policy. We will post such changes on our Website, and, where appropriate, through our applications or by email. By continuing to use our Website after the publication or communication of an updated version of this Policy, you acknowledge and agree that you have been informed of the changes and that the processing of your personal data will be governed by the updated Policy as of its effective date.

If any update materially changes the way we process your personal data, we will take additional steps to inform you or, where required by law, obtain your renewed consent.

When we make changes to this Policy, we will revise the “last updated” date at the bottom of this Policy.

This Privacy Policy was last updated on 26.02.2026.